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Terms and Conditions

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1. Agreement Between User and Rise & Shine

These Terms and Conditions (“Terms”) govern your access to and use of the Rise & Shine Property Services website at https://riseandshine.devbuildpro.com/ (“Website”).

The Website is operated by Rise & Shine Property Services Ltd (“Rise & Shine”, “we”, “us” or “our”), a New Zealand business providing commercial cleaning, specialist cleaning and property care services.

By accessing or using this Website, you agree to comply with these Terms. If you do not agree with these Terms, you should discontinue using the Website.

These Terms apply to the use of the Website only. Any cleaning services, supply arrangements or other services we provide are subject to separate quotations, agreements, service terms or terms of trade where applicable.

2. Permitted Use of the Website

You may use this Website for lawful purposes, including learning about our services, requesting a quotation, contacting our team, accessing resources and exploring employment opportunities.

When using the Website, you agree that you will not:

  • Use the Website for any unlawful, fraudulent or misleading purpose.
  • Attempt to gain unauthorised access to the Website, its servers, systems or associated networks.
  • Interfere with the security, availability or proper operation of the Website.
  • Introduce viruses, malicious code or other harmful technologies.
  • Use automated tools to scrape, copy or extract Website content in a manner that is unlawful or unauthorised.
  • Copy, modify, reverse engineer, decompile or create derivative works from Website software or functionality, except where permitted by law.
  • Submit false, misleading, offensive or unauthorised information through Website forms.
  • Use the Website in a way that infringes the rights of Rise & Shine or any third party.

We reserve the right to restrict or suspend access to the Website where we reasonably believe these Terms have been breached or where necessary to protect our systems, users or business.

3. Website Content and Information

We make reasonable efforts to ensure that the information published on this Website is accurate and current.

However, Website content is provided for general informational purposes. While we aim to keep information up to date, we do not guarantee that all content is complete, accurate, reliable, suitable or available at all times.

Information about our cleaning services, sectors, products, sustainability practices, accreditations, partnerships, case studies and business capabilities may be updated or changed without notice.

Any examples, statistics, testimonials or case studies published on the Website are provided for illustrative or informational purposes. They should not be interpreted as a guarantee that identical outcomes will be achieved for every customer or property.

You should contact us directly to confirm any service details or requirements relevant to your circumstances before making a decision based on Website information.

4. Quotations and Service Enquiries

The Website allows visitors to contact Rise & Shine, request quotations and arrange discussions or site visits regarding potential cleaning and property care services.

Submitting an enquiry or requesting a quotation does not automatically create a contract or guarantee that we will provide the requested services.

Any quotation we issue may be subject to site assessments, confirmation of service requirements, availability, access arrangements and other relevant conditions.

A binding service arrangement will arise only when the applicable quotation, proposal, service agreement or other contractual terms have been accepted in accordance with the terms of that arrangement.

Pricing, service scope, scheduling, payment conditions, cancellations and other matters relating to the delivery of services will be governed by the relevant agreement or terms of trade, where applicable.

Nothing in these Website Terms replaces or overrides a separate agreement between Rise & Shine and a customer.

5. Intellectual Property

Unless otherwise stated, the content on this Website, including text, graphics, photographs, videos, logos, branding, designs, page layouts, downloadable materials and other content, is owned by or licensed to Rise & Shine Property Services Ltd.

This material is protected by applicable intellectual property and copyright laws.

You may access and view Website content for your personal or internal business use.

You must not, without our prior written permission or another lawful basis:

  • Reproduce or republish substantial portions of Website content.
  • Distribute, sell or commercially exploit Website materials.
  • Modify or create derivative works from our content.
  • Use our logos, brand names or other branding in a way that suggests endorsement, affiliation or authorisation.
  • Use our content in a way that infringes our intellectual property rights or those of our licensors.

All rights not expressly granted under these Terms are reserved.

6. Third-Party Websites and Services

This Website may contain links to third-party websites, platforms, products or services for convenience or informational purposes.

These third-party resources are not necessarily operated or controlled by Rise & Shine. We do not guarantee their accuracy, availability, security or suitability, and we are not responsible for their content or practices.

Your access to and use of third-party websites or services are subject to their own applicable terms and policies.

The inclusion of a third-party link does not necessarily constitute an endorsement or recommendation by Rise & Shine.

7. Website Availability and Security

We aim to maintain a reliable and accessible Website. However, we do not guarantee that the Website will always be available, uninterrupted, error-free or compatible with every device or browser.

Access may occasionally be interrupted or restricted due to maintenance, updates, technical issues, security concerns or circumstances beyond our reasonable control.

We may modify, suspend, discontinue or remove any part of the Website or its functionality where reasonably necessary.

Although we take reasonable steps to maintain Website security, we cannot guarantee that the Website or any information transmitted through it will always be free from viruses, malicious software or other harmful components.

You are responsible for taking appropriate precautions to protect your devices, systems and information when accessing the internet.

8. Disclaimers

To the extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis.

We make no general guarantee that the Website will meet every user’s requirements or that its content will always be accurate, complete, uninterrupted or free from errors.

We are not responsible for decisions made solely on the basis of general information published on the Website without appropriate verification.

Nothing in these Terms excludes any representation, guarantee, right or remedy that cannot lawfully be excluded under New Zealand law.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Rise & Shine will not be liable for loss or damage arising from or in connection with your access to or use of the Website, including:

  • Temporary Website unavailability or interruptions.
  • Errors, omissions or inaccuracies in Website content.
  • Loss of data or business information resulting from Website use.
  • Loss of profits, revenue, business opportunities or goodwill.
  • Issues arising from third-party websites, services or content.
  • Damage caused by harmful software or security incidents beyond our reasonable control.

This section does not exclude or limit liability where such exclusion or limitation is prohibited by law.

Nothing in these Terms limits any rights or remedies available under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or other applicable New Zealand legislation where those laws apply and cannot lawfully be excluded.

Any liability arising from cleaning or property care services supplied by Rise & Shine will be determined under the relevant service agreement and applicable law, rather than solely under these Website Terms.

10. Indemnity

To the extent permitted by law, you are responsible for losses, damages, liabilities, costs or expenses reasonably arising from your unlawful use of the Website or your material breach of these Terms.

Nothing in this section requires you to indemnify Rise & Shine for losses to the extent they result from our own breach of law, negligence or other conduct for which liability cannot lawfully be excluded.

11. Privacy and Personal Information

Your use of the Website may involve the collection and processing of personal information, including information submitted through contact forms, quotation requests, newsletter subscriptions or employment enquiries.

Our handling of personal information is explained in our Privacy Policy, which should be read alongside these Terms.

You can access the Privacy Policy through the relevant link on our Website.

By submitting information through the Website, you should ensure that the information you provide is accurate and that you are authorised to provide any personal information relating to another individual.

12. User Submissions and Feedback

If you submit feedback, suggestions, comments or other non-confidential material to Rise & Shine regarding the Website or our services, we may use that material to review, improve or develop our business and services, subject to applicable law.

This does not transfer ownership of your intellectual property to us.

You remain responsible for ensuring that any material you submit does not infringe another person’s rights, breach confidentiality obligations or contain unlawful content.

We reserve the right to remove or decline to use submitted material where appropriate.

13. Suspension and Termination of Access

We may suspend, restrict or terminate access to the Website, in whole or in part, where reasonably necessary for security, technical, legal or business reasons.

We may also take appropriate action where a user breaches these Terms or uses the Website in a way that may harm Rise & Shine, other users or third parties.

Where appropriate, we may take these actions without prior notice, particularly where immediate action is reasonably necessary to protect the Website or comply with legal obligations.

Suspension or termination of Website access does not affect rights or obligations that have already arisen under a separate service agreement or under applicable law.

14. Changes to These Terms

We may revise these Terms from time to time to reflect changes to our Website, business operations, services or legal obligations.

Updated Terms will be published on this page together with a revised “Last updated” date.

Your continued use of the Website after revised Terms are published indicates your acceptance of those changes to the extent permitted by law.

We encourage you to review this page periodically.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of New Zealand.

Any dispute concerning these Terms or your use of the Website will be subject to the jurisdiction of the New Zealand courts, subject to any applicable statutory rights or jurisdictional requirements.

16. General Provisions

16.1 No Waiver

If we do not immediately enforce a right under these Terms, this does not mean that we have waived that right.

Any waiver must be interpreted in accordance with applicable law.

16.2 Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be read down or severed to the extent necessary, and the remaining provisions will continue to apply.

16.3 Force Majeure

Neither party will be responsible for a failure or delay in performing an obligation under these Website Terms to the extent that the failure or delay results from circumstances beyond its reasonable control, subject to applicable law.

16.4 Entire Agreement

These Terms govern your use of the Website and should be read alongside our Privacy Policy.

They do not replace any separate contract, service agreement, quotation or terms of trade that apply to services provided by Rise & Shine.

16.5 No Waiver of Statutory Rights

Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies that cannot lawfully be excluded, restricted or modified under New Zealand law.

17. Contact Us

If you have questions about these Terms and Conditions or your use of the Website, please contact us.

Business name: Rise & Shine Property Services Ltd

Phone: 0800 274 469

Email: inquiry@riseandshinepropertyservices.co.nz

Website: https://riseandshine.devbuildpro.com/

Head Office:

304B Cashel Street
City Central, Christchurch 8011
New Zealand

Other locations: Auckland, Wellington and Queenstown.

© 2026 Rise & Shine Property Services Ltd. All rights reserved.